Published on

27 July 2026

Preferred AI Partner of Lufthansa City Center International (LCCI)

Preferred AI Partner of Lufthansa City Center International (LCCI)

Lufthansa City Center International

Preferred Partner

Global Network

AI

Online Booking Tool

Travel Tech

We are thrilled to announce that Cumbaya is officially a Preferred AI Supplier for Lufthansa City Center (LCCI)!

Building on the incredible energy and connections from the LCC Summit earlier this year, this strategic partnership allows us to bring our AI-native travel technology to LCCI’s vast network of travel agencies and Travel Management Companies (TMCs) across 100+ countries.


Bringing Practical AI to the Global LCC Network

As travel logistics become increasingly complex, our goal at Cumbaya is simple: empower travel experts with intuitive, practical AI solutions that eliminate manual administrative burdens, speed up workflows, and enhance the traveler experience.

Here is how Lufthansa City Center introduced us to their global network:

"Cumbaya supports travel agencies in embracing the opportunities of artificial intelligence and using AI solutions in a practical and effective way. Their expertise helps agencies:

Streamline processes

Increase productivity

Enhance customer service

Unlock new business opportunities"


What This Means for LCC Agencies

Through this partnership, LCC agencies and TMCs gain access to Cumbaya's full suite of smart travel planning tools with exclusive network benefits:

  • Up to 40% Faster Planning & Booking: Automate complex flight searches, multi-destination routing, and pricing scenarios in seconds.

  • Hyper-Personalized Itineraries: Deliver dynamic, interactive proposals that clients carry in their pockets, replacing traditional static PDFs.

  • Seamless Workflow Integration: Connect directly with GDS, NDC, hotel aggregators, car, rail, and back-office ERP systems in one interface.

  • Protected Margins: Smart dynamic packaging algorithms that optimize pricing while safeguarding agency markups and commissions.


A Word from Leadership

Heiko Brix, Managing Director at LCCI: “We are proud to welcome Cumbaya to the Lufthansa City Center International supplier portfolio. Not only as a partner, but as a true value provider. Their unique approach of combining human expertise with Agentic AI helps travel professionals navigate an increasingly complex world while keeping people at the heart of every journey. This commitment to innovation and efficiency makes Cumbaya a strong addition to our global network."

Gill Gonnissen, Co-Founder at Cumbaya: "We loved connecting with the LCC community at the LCC Summit earlier this year, and becoming an official Preferred Supplier is a major milestone for us. We're thrilled that they recognize the value Cumbaya brings to their travel experts. A big thank you to Heiko, Siiri, Astrid, and the entire LCCI team for their trust!"


How LCC Members Can Get Started

If you are an LCC network member, you can access our preferred commercial terms today:

  • Schedule a Demo: Reach out to Julie Hermans (julie.hermans@cumbaya.travel) to review your needs.

  • Explore the Intranet: Find all partner details and brochures on supplier.lcc.de.

About Lufthansa City Center (LCCI)

Lufthansa City Center (LCC) is one of the world's largest independent travel agency franchise networks, bringing together leisure and corporate travel experts across the globe. With hundreds of locations in over 100 countries, LCC combines local, owner-managed agency flexibility with the power of a global brand and infrastructure. Lufthansa City Center International (LCCI) provides member agencies with centralized technological support, global procurement advantages, innovative supplier partnerships, and access to modern travel management solutions.

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AUTHOR

Gill Gonnissen

Hi! I'm Gill, co-founder and CPO at Cumbaya. I lead the product vision and front-end development behind our platform. I enjoy writing about trends and technologies that help agencies work more efficiently.

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